The Geronsins were an absolute joy to work with on the sale of our home! Their knowledge of the market in our local area was the primary reason that we selected them – and throughout the whole process it became evident that they were the right choice. Additionally, their ability to help us find the right resources to ensure our home showed as best as possible, with targeted marketing to go along with those showings, was much appreciated. When it came time to finalize the sale, the final negotiation and closing process was so quick and painless … we were stunned at how satisfied we were with the process. We attribute this to their professionalism and experience in being prepared to support our unique needs. To top it off, there was a small problem that occurred at one of our showings prior to the sale (0% fault of The Geronsins), and we were overjoyed that they went above and beyond (well after the close of the sale) to rectify when those at fault would not. It was absolutely not necessary and we were already satisfied with the service, but this just iced the cake. Highly recommended!
The Geronsins have extensive local knowledge and an amazing set of referrals for any needed home improvements prior to marketing your home. Carole responds immediately to any questions or concerns. You really can’t go wrong with using The Geronsins as your listing agents. They were able to provide great advice to me regarding the sale of my home and get a price I was very satisfied with.
In 2013, Genelle Geronsin was our buyer’s agent which gave us much confidence in our decision for The Geronsins to list our home when it came time to sell. While we were out of state looking for a new home, we felt comfortable in allowing The Geronsins to get necessary repairs completed, our home staged and photographed, and hold an Open House. They did an amazing job getting our home on the market. In fact the day after the Open House, we received an offer! The entire experience confirmed that we made the obvious right decision.
The Geronsins have incredibly deep knowledge on both past sales in the area and current market conditions, and were able to get our house sold at a price point that worked for us and the buyer. If you’re buying, selling or renting, we highly recommend The Geronsins.
Genelle Geronsin is truly amazing. We had the pleasure of working with her both when we relocated to Orange County, CA in 2012 and then again when we relocated out of Orange County, CA in 2015. She is extremely intelligent and knows the market extremely well. She is extremely approachable and worked extremely hard to find us exactly what we were looking for. She made an excruciating process seam simple which minimized the stress of moving both to and from California. Her negotiating skills are far beyond any other real estate agent we had worked with in the past, which allowed us to secure the best deal without compromise. Her team behind the scenes is equally excellent and provides best-in-class support.
Genelle is truly the “best of the best” real estate agents and there are not many other agents that can surpass her level of support.
Let me start this review with saying we hardly ever write reviews. We certainly use them to help make buying decisions but seldom take the time to write one. That being said, my wife and I feel compelled to write a review about the service we received from Carole Geronsin and her extended Berkshire Hathaway team.
We were not originally referred to The Geronsins, but rather found them as we often saw their open house signs on the weekends in our neighborhood. In our first meeting with Carole, George and Genelle, we instantly felt at ease and had a sense they sincerely had our best interest at heart.
In an age of mediocre customer service being par for the course, The Geronsins have raised the bar for other agencies to match. Calling them “professional” does not do justice for the service that they rendered during our transaction. Expectations were managed, communication was crisp and timely, and we were always aware of the status of our home sale as it moved along.
If you are considering selling or purchasing a home, we would not hesitate to give the highest endorsement possible for Carole and her team. They were a pleasure to work with and we felt as though they treated us like family.
Extremely professional! We are very blessed to have come across George and the entire Geronsin team. The manner in which they handled the entire selling transaction exceeded our expectations. We consider The Geronsins to be part of our family now and we highly recommend George and the entire team to anyone looking to sell their home.
After interviewing several real estate agents we decided to go with The Geronsins. We worked especially close with Genelle Geronsin, who is not your typical realtor looking to get your listing for a quick sale. She’s honest, professional, respectful, hardworking, and dedicated. We’d recommend Genelle and this team to anyone looking for agents you can confide in!
The best experience we have ever had in home buying! My wife and I were new to SoCal with 2 young kids, and Genelle made this home buying experience the easiest and warmest family experience ever. She is the most knowledgeable of location, interior design, and made us aware of all technical features to watch out for in a house. Genelle found the answer to every question, and most importantly she was personally involved with every showing and tour. I can definitely say we had no fears of making a mistake in deciding which house to buy with Genelle Geronsin on our side!
My wife and I relocated to Orange County with our three year old daughter and Genelle Geronsin acted as a buyer’s agent for us. She was a pleasure to work with and has great market knowledge of the area we ultimately purchased in, Anaheim Hills. We recommend Genelle and The Geronsins with no hesitation.